Refund policy

Your satisfaction matters to us. We take great care in preparing every order, and we want you to feel confident shopping with Simplicity Planners.

All Sales Are Final Because our planners are carefully curated and made to order, we are unable to accept returns or exchanges for change-of-mind purchases. We encourage you to review product details and descriptions carefully before completing your order.

Damaged or Defective Items If your order arrives damaged or with a manufacturing defect, please contact us within 7 days of delivery at simplicityplanners@aol.com with:

• Your order number
• A brief description of the issue
• Clear photos of the damage or defect

We'll make it right — whether that's a replacement or store credit, we'll find the best solution for you.

Pre-Orders Pre-order cancellations may be requested before the item ships. Once a pre-order has been fulfilled and shipped, our standard policy applies.

Questions Before You Buy? We're always happy to answer questions before you place your order. Reach us at simplicityplanners@aol.com — we'd love to hear from you.